How it works

From empty site to embedded AI support

Seven straightforward steps, same flow you'll follow inside the dashboard after you start your trial.

  1. Create your workspace

    Sign up and get a dedicated workspace so your data stays isolated from other teams.

  2. Add your chat bot

    Create a bot for your brand: name it, set basics, and you’re ready to attach knowledge.

  3. Connect your knowledge

    Upload PDFs and docs, add a URL, or paste internal notes. That’s what the bot answers from.

  4. Process your sources

    Run processing so Conversa chunks, embeds, and can retrieve the right context for each reply.

  5. Tune the widget

    Match colors, position, and tone so the on-site chat feels native, not bolted on.

  6. Activate & embed

    Set the bot to active, copy one script tag, and paste it before the closing body tag on your site.

  7. Chat, learn, scale

    Visitors get instant answers; you review conversations, refine sources, and grow without extra headcount.

Embed code

Your embed script is created in the dashboard; you do not type it yourself.

  1. Sign in and open Bots.
  2. Click the bot you want on your site. (Create one with New bot if you need to.)
  3. On the bot page, find the Embed section and click Copy code.
  4. Paste that snippet into your website, just before the closing </body> tag on each page where you want the chat bubble.

Framework guides

Step-by-step articles for adding the embed script before </body> on your stack:

WhatsApp Business

Connect your own Meta WhatsApp number to a bot. Your access token and phone number ID are stored for your workspace; replies use the same knowledge base as your website widget.

WhatsApp setup guide →

Mobile apps (React Native, Android, iOS)

Use the official SDKs for native chat or a WebView embed (same Bot ID as the website widget).

Mobile SDK setup guide →

WordPress quick start

Prefer the plugin? It loads the same script via wp_footer (just before </body>).

  1. Download conversa-wordpress.zip
  2. Plugins → Add New → Upload Plugin, install, and activate.
  3. Settings → Conversa Widget - enable and paste your Bot ID.

Read the full WordPress guide →

Questions? Contact us or visit our FAQs.

FAQs

Common questions

Setup, WordPress, React/Angular, and how the embed script fits on your site.

Conversa is an AI chat platform for business websites. You upload documents, FAQs, or URLs, and Conversa answers visitor questions using that knowledge. You embed a chat widget on your site with a single script tag.

View all FAQs